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We do not work for insurance companies. We work for you.
We have worked for property owners that are insured by the following insurance companies:
Stats
Truth In Numbers
Stats
Truth In Numbers
$113,429
AssessDirect commercial clients average final value of works*
$26,545
AssessDirect residential clients average final value of works*
28 Minutes
Average time on hold for each insurance company call**
79 Touchpoints
Average connections (calls, messages, site meetings) per claim that AssessDirect or AssessDirect agents complete on behalf of client*
81%
Percentage of AssessDirect claims where the insurance company initially proposed a scope of works that was incomplete, inaccurate or obscuring detail*
94%
AssessDirect's claim approval rate***
91%
Percentage of claims AssessDirect represents that are from referral or repeat business*
*Statistics for clients represented by AssessDirect or its agents as of 14th Jan 2017
**Includes call transfers
***Excludes clients who advised not to proceed
What They Say
What Our Customers Say
What They Say
What Our Customers Say
“I don’t know what this would have looked like without them”
“From completely denied to fully approved”